Information We Collect

At delvarinox, we're straightforward about what information we collect and why we need it. Our personnel management platform requires certain data to function effectively, but we only gather what's necessary to provide our services.

How We Collect Information

We collect data when you voluntarily provide it through our website forms, email communications, phone calls, or during consultations. We also gather technical data automatically through cookies and similar technologies when you visit our site.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our personnel management services. This includes processing your requests, communicating about our services, and ensuring our platform operates securely.

Primary Uses

Your personal information helps us deliver customised financial solutions for your business. We analyse usage patterns to enhance our platform's functionality and develop new features that better serve our clients' personnel management needs.

Communications

We'll send you service-related notifications, updates about your account, and occasional information about new features or services that might benefit your business. You can opt out of marketing communications at any time.

Information Sharing and Disclosure

We don't sell your personal information to third parties. Period. However, we may share your data in specific circumstances to provide our services effectively or comply with legal requirements.

Service Providers

We work with trusted third-party providers for hosting, payment processing, and analytics. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You'll be notified of any such change in ownership or control of your personal data.

Your Privacy Rights

Under Australian privacy laws, you have several rights regarding your personal information. We're committed to helping you exercise these rights effectively.

• Access Right Request a copy of the personal information we hold about you, including how we've used it and who we've shared it with.
• Correction Right Ask us to correct or update any inaccurate or incomplete personal information we have about you.
• Deletion Right Request that we delete your personal information, subject to certain legal and business requirements.
• Restriction Right Ask us to limit how we use your personal information in specific circumstances.
• Portability Right Request a copy of your data in a structured, machine-readable format for transfer to another service.
• Objection Right Object to our use of your personal information for direct marketing or other specific purposes.

To exercise any of these rights, contact us using the details provided at the end of this policy. We'll respond to your request within 30 days.

Data Security

We take protecting your information seriously. Our security measures include both technical and administrative safeguards designed to prevent unauthorised access, use, or disclosure of your personal data.

Despite our best efforts, no system is completely secure. If a data breach occurs, we'll notify affected individuals and relevant authorities as required by Australian law.

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

When we no longer need your personal information, we securely delete or anonymise it. Some information may be retained longer if required by law or for legitimate business purposes.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalised content. Most cookies we use are essential for the website to function properly.

Types of Cookies We Use

Essential cookies enable basic website functionality like secure login and form submission. Analytics cookies help us understand how visitors use our site so we can improve it. Preference cookies remember your settings and customisation choices.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.

International Data Transfers

Your personal information is primarily stored and processed in Australia. However, some of our service providers may be located overseas, particularly for cloud hosting and technical support services.

When we transfer data internationally, we ensure adequate protection through approved mechanisms such as standard contractual clauses or working with providers in countries with adequate privacy protections recognised by Australian law.

Children's Privacy

Our services are designed for businesses and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from children under 18.

If we discover that we've collected information from someone under 18, we'll delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.